Leading with Empathy®
Compassionate Leadership. Extraordinary Results.
Are your leaders creating the engagement and loyalty you need?
Research shows that leaders who demonstrate empathy build trust, collaboration, and commitment. Employees who feel understood are more engaged, productive, and loyal.
Unfortunately, many leaders don’t know how to consistently show empathy—and workplaces suffer with disengagement, low productivity, and high turnover.
Leading with Empathy® is your solution for helping leaders balance compassion with accountability. This focused microlearning experience equips managers and supervisors with the skills to build deeper relationships, strengthen connections, and inspire performance.
Participants learn how to listen actively, ask thoughtful questions, communicate with clarity, and respond in ways that demonstrate care while driving results.
What to Expect
In Leading with Empathy®, participants explore the mindset and skills that define empathetic leadership. They’ll learn how to recognize the impact of empathy on performance, practice listening more effectively, ask better questions, communicate intentionally, and respond thoughtfully—all while balancing compassion with accountability in real workplace situations.
35-minute self-paced eLearning introducing empathy concepts and skills
2-hour instructor-led session for live discussion and application
The program includes engaging examples, interactive practice, and practical job aids to reinforce the learning experience and ensure immediate application.
Participants Will Learn:
The essential empathy skills: listening actively, asking better questions, communicating intentionally, and responding thoughtfully
How to balance compassion with accountability to avoid lowering expectations
Practical ways to strengthen leader–team connections and build trust
Strategies to inspire excellence and improve retention and loyalty
Why It Works
Empathy isn’t about being “soft.” It’s about understanding someone’s experience and partnering with them to deliver results.
When leaders show empathy—by listening, acknowledging concerns, and responding with clarity—they create an environment where employees feel heard, valued, and motivated. This leads to higher engagement, stronger collaboration, and improved outcomes across the board.
At ATW Training Solutions, we believe in unleashing human potential. That’s why we work tirelessly to constantly update courses. Click below to browse, and get started on the ATW path to success!
Empathetic leadership transforms workplaces.
When leaders learn to balance compassion with accountability, they create teams that are more engaged, loyal, and productive.