Products in Conflict Resolution
50 Activities for Developing Emotional Intelligence
Topics: Coaching / Performance Feedback | Communication Skills | Conflict Resolution | Diversity / Respect | Personal Development | Stress Management
Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs.
Between You and Me: Solving Conflict
Topics: Conflict Resolution
Help employees solve conflict before it affects performance!
Conflict Resolution: A Win-Win Approach
Topics: Conflict Resolution
Teach your employees to successfully resolve conflict in the workplace by mastering certain techniques that ensure a win/win situation.
Coping with Difficult People - Part 1
Topics: Conflict Resolution | Management / Supervisory Skills | Team Work
Do the "Know-It-All Experts" and "Complainers" drive you nuts? Don’t get mad--get smart!
Coping with Difficult People - Part 2
Topics: Conflict Resolution | Management / Supervisory Skills | Team Work
Do the "Know-It-All Experts" and "Complainers" drive you nuts? Don’t get mad--get smart!